Support Ticket System

Where Customers are supreme

To solve customer’s issues can take a few days or even weeks that may constantly bother them. Support Ticket System has easy steps where customers can raise their issue (raise a ticket) and our system along with alert agents will resolve it in the shortest time possible.

Support Tiket System | Acemero Technologies Pvt.Ltd

Why Support Ticket System?

Support Enterprises

An enterprise has various departments, many functions, and also valuable customers. To manage customer’s concerns is a huge task in itself. Support Ticket System makes customer management and addressing their issues very easy and flexible for an enterprise.

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Happy Customer Care

Customers can get very annoyed if their issues don’t get solved fast. Support Ticket System correctly addresses their issues and makes customer- enterprise relationship very smooth.

Smart Agents

Agents of enterprises smartly deal with customer’s concerns with swift actions and timely management. Different departments of enterprise have agents and they deal with particular issues of customers.

Satisfied clients

Projects

Years of experience

Hours of efforts

Features

Solid Knowledge Base

Prioritize Tickets

Message Communication

Departments and Agents

Ticket Management

Personalization

How does the Support Ticket System help you?

Communication between customers and agents is very smooth through Support Ticket System.

It is a one-stop place where customers can raise any issue they have.

Customer satisfaction is guaranteed through our software and enterprises provide premium support to customers through Support Ticket System.

Support Ticket System makes better collaboration between Agents of a business.

They can know which customer’s issue needs to be solved, priority tickets, status of an issue, etc.

As agents of departments deal only with specific issues of customers, work efficiency is much improved.

Support Ticket System automates most of the tasks for an enterprise.

Because of this unified Ticket System, communication with customers is easy for an enterprise.

Past interactions with customers can be obtained from the customer database that the enterprise keeps.

Tiket System Features| Acemero Technologies Pvt.Ltd

Discover Support Ticket System’s features

Knowledge base to help customers

Customers can refer to some of their issues in the knowledge base and it resolves these easily.

Prioritize Ticket efficiently

Customers can prioritize their tickets as fast, average or low preference.

Message Communication

Customers can get support from Agents by sending them messages. Their issues get solved in the shortest time possible.

Ticket management made simple

Customers can decide in which department their ticket should reach.

Departments and Agents

Each enterprise has various departments with agents for specific purposes. Customer issues can be specified to departments and their specific agents.

Personalization

We provide customization of the Support Ticket System software according to customers’ requirements.

Services

Best Ticket System with high performance and ease of use

One-stop place for all the support

Responding to emails, phone calls, chats, and other support services for customers by Agents can be from one single platform by using Support Ticket System.

Easy Integration with other platforms

Support Ticket System can easily integrate with other platforms like project management tool, task management tool, etc.

Ease of raising a ticket

For a customer, raising a ticket or getting a feedback for even a small query is easy with Support Ticket System.

Support from Agents

Agents of enterprises deal with specific issues of customers. Their focused-oriented, problem-solving approach quickly resolves any issues of customers.

Easy workflow for agents

As particular agents have to deal with specific issues only, their workflow is easy.

High-End customization

We also provide high-end customization of the Support Ticket System platform according to the requirements of the enterprises.

F.A.Q

Frequently Asked Questions

There will be a contact form on the support ticket system website. You can send your details in an email. Within 24 hours, we provide a quotation. You can pay via international banks or western union money transfer and purchase support ticket system.

Yes. There is a preset demo. You can try that.

Yes. Support Ticket System is white-labeled.

Yes. There is only a one-time cost for Support Ticket System.

Yes, new features can be added. Please contact our support team for adding new features.

Yes, we provide source code.

Yes

We sign NDA and confidentiality agreement on a mutually agreed process. Client details will be confidential after this agreement.

We support 20 languages. Additional languages can also be added.

Yes, new features can be added to Support Ticket System.

Yes, we do provide installation and support.

Testimonials

What they are saying about us

The Support Ticket System has greatly helped to solve our customer's issues with ease. Our Agents are now able to solve customers’ problems much faster without any chaos.

Saul Goodman

Ceo & Founder

Support Ticket System is a simple Ticket management platform that has tremendously boosted our customer relationship. We have achieved smooth customer interaction through this amazing platform.

Sara Wilsson

Designer

I have started using Support Ticket System recently. This is a really affordable platform to raise any issue we have with an enterprise and this gets solved without any delay.

Jena Karlis

Store Owner

Support Ticket System is the simplest ticketing platform I have used so far. It is easy to connect to Agents through its software and raising an issue is no more a big trouble.